At LocalGlam.com, we are committed to providing you with premium, high-quality hair extensions. Because our products are personal beauty items, we maintain strict hygiene and safety standards to protect all of our customers.
Our Policy
To ensure the health and safety of our Glam community, all sales are final. We do not offer returns or exchanges for change of mind or incorrect selections.
We take great pride in our “secret sauce”—the technology we use to ensure every bundle meets our high fashion standards before it ever reaches your door. This allows us to guarantee that every product shipped is brand new, untouched, and 100% authentic. 🛍️✨
Quality Assurance
We want you to love your new look! Every order undergoes a rigorous quality check. However, we understand that unique situations can happen.
- Exceptional Cases: While we maintain a strict no-returns policy, we may review concerns on a per-case basis at our sole discretion.
- Issues & Inquiries: If you believe there is a manufacturing defect with your order, please contact us at support@localglam.com within 48 hours of receiving your package.
How to Reach Out
If you have an inquiry regarding your order, please include:
- Your Order Number
- Clear photos of the product and packaging
- A brief description of your concern
Our team will review your information and get back to you as quickly as possible. We’re here to ensure your LocalGlam experience is nothing short of fabulous! 💃